Returns & Exchanges
At ALLFENIX, we want you to be completely satisfied with your activewear purchase, which is why we offer a 30-day window for returns or exchanges on all full-priced items. Please ensure all garments are returned in their original condition with tags attached and in their original packaging.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Select your preferred return method to receive a pre-paid shipping label or a QR code for easy drop-off at designated locations.
Pack Your Items
Securely pack your unworn items with all original tags attached into the original shipping mailer or a similar protective bag.
Drop Off & Track
Hand your package to the designated courier and keep your tracking receipt; your refund or store credit will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing